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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
monitor and report on compliance systems RIICCM206D Support plant operations RIICRC321E Use automated paving guidance systems RIICCM208D Carry out basic levelling RIICCM201D Carry out measurements and calculations If you require RPL Kits with comprehensive benchmarking
Units of competency ICTOPN508 Perform acceptance and commissioning tests on optical networks ICTBWN308 Work safely on live optical fibre installations ICTOPN404 Test optical communications systems and components ICTOPN511 Test performance of specialised optical devices If you require RPL Kits with comprehensive benchmarking
eggs and farinaceous dishes SITHCCC031 Prepare vegetarian and vegan dishes SITHCCC042 Prepare food to meet special dietary requirements SITXCCS014 Provide service to customers SITHCCC025 Prepare and present sandwiches BSBSUS211 Participate in sustainable work practices SITXWHS006 Identify hazards
Session Plans
Learning and Assessment Kit-BSBSS00117 Diversity and Inclusion Skill Set Unit Units of competency BSBOPS404 ImplementOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to