SCORM Compliant Package-ICTICT219 Interact and resolve queries with ICT clients Session Plan inspect and refit wheel hubs

inspect and refit wheel hubs and associated brake components AURTTA017 Carry out vehicle safety inspections AURVTS004 Repair vehicle composite material components AURTTY001 Repair vehicle chassis

for example:

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

A guide to understand the basics of VET sector in Australia

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-ICTICT219 Interact and resolve queries with ICT clients Session Plan inspect and refit wheel hubs* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.