Our LLN Kits are developed according to ACSF (Australian Core Skills Framework)
Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Student handbook for domestic students
Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT8102 Initiate and lead a forest and wood products industry innovation BSBINN501 Establish systems that support innovation If you require RPL Kits with comprehensive benchmarking
Learner Guide-MSFGG2015 Process glass by basic machines SIF Our LLN Kits are developedOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce