Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers HLT analyse and verify data from

analyse and verify data from different source inputs ICTDAT503 Use unsupervised learning for clustering * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPOPR2071 Provide and apply workplace information FBPFSY2002 Apply food safety procedures FBPOPR2096 Follow procedures to maintain good manufacturing practice in food processing FBPWHS2001 Participate in work health and safety processes If you require RPL Kits with comprehensive benchmarking

Units of competency FBPRBK3014 Produce sweet yeast products FBPRBK3007 Produce specialty flour bread products FBPRBK3006 Produce savoury bread products FBPRBK4001 Produce artisan bread products FBPRBK3005 Produce basic bread products If you require RPL Kits with comprehensive benchmarking

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks If you require RPL Kits with comprehensive benchmarking

Units of competency AHCCFP403 Identify opportunities and risks in carbon farming projects FWPFGM5219 Undertake carbon stock sampling of forests and plantations AHCCFP405 Increase carbon using vegetation and/or agricultural methods AHCCFP402 Prepare to comply with measuring and modelling requirements of carbon farming methods AHCCFP404 Plan a land-based carbon farming project If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers HLT analyse and verify data fromOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to