PowerPoint-TLII0005 Apply customer service skills Pre-order Core units ICTTEN202 Use hand

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements

diseases and disorders AHCSOL202 Assist with soil or growing media sampling and testing AHCWHS201 Participate in work health and safety processes Elective units AHCARB201 Apply a range of treatments to trees AHCARB206 Operate and maintain stump grinding machines AHCARB303 Perform pruning operations AHCARB311 Tie

Units of competency FNSSUP412 Determine impact of social security entitlements on retirement income FNSSUP410 Establish and administer retirement income streams FNSSUP414 Develop and apply knowledge of aged care FNSSUP409 Provide specialist retirement income stream information to clients FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients FNSSUP411 Terminate retirement income streams * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCCHM304 Transport and store chemicals If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCLD501 Develop cloud disaster recovery plans ICTCLD503 Implement web-scale cloud infrastructure ICTCLD504 Improve cloud-based infrastructure ICTCLD502 Design and implement highly-available cloud infrastructure If you require RPL Kits with comprehensive benchmarking

PowerPoint-TLII0005 Apply customer service skills Pre-order Core units ICTTEN202 Use handOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered