aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBESB404 Market new business ventures BSBLDR522 Manage people performance BSBLDR602 Provide leadership across the organisation BSBOPS505 Manage organisational customer service BSBSTR601 Manage innovation and continuous improvement FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM611 Monitor performance of financial products and services in meeting client needs FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBLDR601 Lead and manage organisational change BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR602 Develop organisational strategies BSBSUS511 Develop workplace policies and procedures for sustainability If you require RPL Kits with comprehensive benchmarking
Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures * We can develop additional elective units that are not listed on request (Please contact us for further information)
diseases and disorders AHCWRK204 Work effectively in the industry AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest
Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms If you require RPL Kits with comprehensive benchmarking
Assessment Kit-SISCAQU017 Monitor and maintain aquatic facility plant and equipment UEG aggressive or abusive customers *Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of