Learner Guide-SIRXCEG005 Maintain business to business relationships Compliance Resources configure and test a local

configure and test a local area network switch ICTSAS426 Locate and troubleshoot ICT equipment

Core units BSBCRT311 Apply critical thinking skills in a team environment BSBPEF201 Support personal wellbeing in the workplace BSBSUS211 Participate in sustainable work practices BSBTWK301 Use inclusive work practices BSBWHS311 Assist with maintaining workplace safety BSBXCM301 Engage in workplace communication Elective units BSBDAT201 Collect and record data Group A BSBTEC301 Design and produce business documents Group A BSBTEC302 Design and produce spreadsheets Group A BSBTEC303 Create electronic presentations Group A BSBWRT311 Write simple documents Group A BSBPMG430 Undertake project work Group B BSBCRT412 Articulate

select and induct staff Group B SITXGLC001 Research and comply with regulatory requirements Group B SITXFSA001 Use hygienic practices for food safety Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop

implement and evaluate an incident response plan ICTSAS526 Review and update disaster recovery and contingency plans ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Learner Guide-SIRXCEG005 Maintain business to business relationships Compliance Resources configure and test a localOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce