PowerPoint-BSBCUE309 Develop product and service knowledge for customer engagement operation Training And Assessment Strategy Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CPCCLRG4001 Licence to perform rigging advanced level CUASTA412 Install and uninstall specialist staging equipment CUAWHS312 Apply work health and safety practices RIIWHS204E Work safely at heights CPCCWHS2001 Apply WHS requirements

communicate and search securely on the internet Group A BSBITU306 Design and produce business documents Group B BSBITU309 Produce desktop published documents Group B BSBITU312 Create electronic presentations Group B BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B Additional electives BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B BSBITU309 Produce desktop published documents Group B BSBITU312 Create electronic presentations Group B BSBINM301 Organise workplace information Group C BSBINN201 Contribute to workplace innovation Group C BSBPRO301 Recommend products and services Group C BSBSUS201 Participate in environmentally sustainable work practices Group C BSBWHS401 Implement and monitor WHS policies

store and maintain stock SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITHCCC026 Package prepared foodstuffs SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXHRM010 Recruit

procure and store construction materials for low rise projects CPCCBC4003A Select and prepare a construction contract CPCCBC4002A Manage occupational health and safety in the building and construction workplace BSBITU202 Create and use spreadsheets BSBWRT401 Write complex documents CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects If you require RPL Kits with comprehensive benchmarking

PowerPoint-BSBCUE309 Develop product and service knowledge for customer engagement operation Training And Assessment Strategy Core units BSBCUS403 Implement customerOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered