Session Plan-MEM08007 Control surface finish production and finished product quality BSB aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBPRC402 Negotiate contracts FNSORG501 Develop and manage a budget BSBATSIM514 Recruit and induct staff BSBOPS504 Manage business risk BSBAUD514 Interpret compliance requirements BSBPMG430 Undertake project work CUACMP511 Manage copyright arrangements SITXHRM002 Roster staff If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXECM001 Monitor and interpret online data analytics SIRXMKT002 Use social media to engage customers SIRXECM002 Prepare digital content SIRXCEG006 Provide online customer service If you require RPL Kits with comprehensive benchmarking

Core units AHCARB213 Perform ground based rigging AHCARB314 Implement a tree maintenance program AHCARB315 Inspect trees for access and work AHCARB316 Perform pruning operations AHCARB323 Identify trees FWPCOT2237 Maintain chainsaws FWPCOT2239 Trim and cut felled trees FWPFGM3212 Fall trees manually (intermediate) HLTAID003 Provide first aid Elective units AHCARB317 Dismantle trees AHCARB318 Undertake aerial rescue AHCARB319 Use arborist climbing techniques AHCARB317 Dismantle trees AHCFAU201 Recognise fauna AHCARB407 Supervise and audit tree operations AHCARB212 Operate and maintain stump grinding machines CPCCOHS2001A Apply OHS requirements

replace and assemble engineering components MEM18083 Handle fluorocarbon refrigerants according to regulations MEM18086 Test

Session Plan-MEM08007 Control surface finish production and finished product quality BSB aggressive or abusive customers SIRXCEG009Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these