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Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Units of competency AHCBAC202 Assist

SKU: 29345115505

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Description

Units of competency AHCBAC202 Assist agricultural crop maintenance AHCMOM202 Operate tractors AHCMOM304 Operate machinery and equipment HLTAID002 Provide basic emergency life support AHCWRK202 Observe environmental work practices AHCWRK204 Work effectively in the industry AHCWHS201 Participate in work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCINF301 Implement property improvement

Units of competency AURBTR101 Inspect and service electric power-assisted bicycles AURBTR104 Diagnose and repair electric bicycles AURBTR103 Retrofit electric drivetrain systems to bicycles * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Units of competency AHCBAC202 AssistOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of

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