SCORM Compliant Package-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults New Core units SIRRRTF002 Monitor retail

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

The trainers can use these activities to improve training and support the students in journey towards summative assessment

Core units CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAID011 Provide first aid HLTINF006 Apply basic principles and practices of infection prevention and control HLTOUT010 Communicate in complex situations to support health care HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking

Units of competency BSBLDR602 Provide leadership across the organisation BSBESB401 Research and develop business plans BSBAUD514 Interpret compliance requirements BSBMKG434 Promote products and services CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBPUB503 Manage fundraising and sponsorship activities BSBFIN501 Manage budgets and financial plans BSBCMM411 Make presentations BSBHRM525 Manage recruitment and onboarding If you require RPL Kits with comprehensive benchmarking

Units of competency BSBXBD401 Capture and store big data BSBXBD402 Test big data samples BSBXBD403 Analyse big data BSBXBD406 Present big data insights * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults New Core units SIRRRTF002 Monitor retail* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.