SCORM Compliant Package-SITXCCS007 Enhance customer service exoperiences Certificate IV procedures and flow chart diagrams

procedures and flow chart diagrams for your RTO

Units of competency CUALED501 Provide instrumental or vocal tuition TAEDEL301 Provide work skill instruction CUAIND411 Extend expertise in specialist creative fields BSBESB405 Manage compliance for small businesses * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCCCS019 Recognise and respond to crisis situations

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3230 Operate skidder FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid If you require RPL Kits with comprehensive benchmarking

Core units BSBWOR203 Work effectively with others CUAIND201 Develop and apply creative arts industry knowledge Elective Units BSBCRT101 Apply critical thinking techniques BSBCRT301 Develop and extend critical and creative thinking skills BSBDIV301 Work effectively with diversity BSBWOR204 Use business technology BSBCMM201 Communicate in the workplace BSBINN201 Contribute to workplace innovation BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SITXCCS007 Enhance customer service exoperiences Certificate IV procedures and flow chart diagrams* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.