Unit Knowledge Guide-FNSTPB411 Complete business activity and instalment activity statements Discount emotional and physical wellbeing HLTWHS001

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

analyse and present workplace data and information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

and strengthen these foundational skills in line with the Australian Core Skills Framework (ACSF)

to be completed by an independent third party who is familiar with the candidate’s abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate

Unit Knowledge Guide-FNSTPB411 Complete business activity and instalment activity statements Discount emotional and physical wellbeing HLTWHS001Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner