Learning and Assessment Kit-AURACA103 Build customer relations in an automotive workplace AUM Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people HLTINF003 Implement and monitor infection prevention and control policies and procedures HLTSTE001 Clean and disinfect reusable medical devices HLTSTE002 Inspect and pack reusable medical devices HLTSTE003 Sterilise loads HLTSTE004 Manage sterile stock HLTSTE005 Care for reusable medical devices HLTSTE007 Monitor and maintain cleaning and sterilisation equipment HLTSTE008 Monitor quality of cleaning

insurance and legal requirements AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCBUS512 Develop and implement family business structures and relationships If you require RPL Kits with comprehensive benchmarking

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

MEM18055 Dismantle

select and specify trees AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Learning and Assessment Kit-AURACA103 Build customer relations in an automotive workplace AUM Core units CHCDIV001 Work withOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to