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Share stories that connect with the people you want to work with
It draws on many of the techniques from Neuro Linguistic Programming (NLP)
Solutions for mitigating common project risks
And if you've always considered legal and commercial to be the 'Sales Prevention Squad'
Learn how to package your skills and knowledge
Bare Knuckle Customer Service Share stories that connect withCustomer service has been central to Dell's success this book is packed with practical techniques and proven insights for improving performance. Michael Dell, CEO, Dell When You Get This One Thing Right You'll Literally Obliterate The Competition How you treat your customers and what you do to keep them coming back for more will have the biggest impact on your bottom line. Get the service right and you'll benefit from lower future sales costs and
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